Privacy Policy
Last updated: May 7, 2026
This privacy policy aims to inform you about how we collect and use your personal data when you use our website and contact form.
Data Collected
When you use our contact form, we collect the following information:
- First and last name
- Email address
- Phone number (optional)
- Desired stay dates
- Message or request
- Language used on the website
Purpose of Processing
The collected data is used only to:
- Respond to your contact requests
- Process your booking requests
- Communicate with you regarding your stay
- Ensure administrative follow-up of your request
Legal Basis
The processing of your personal data is based on our legitimate interest in managing contact requests and on pre-contractual measures necessary for a potential booking.
Data Retention
Your personal data is retained only for the time necessary to process your request and follow up on the business relationship. After this period, your data is deleted from our systems.
Data Sharing
Your personal data is neither sold nor rented to third parties. It may only be transmitted to technical service providers necessary for the operation of the website (hosting, messaging) in strict compliance with confidentiality.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access to your personal data
- Right to rectify your data
- Right to delete your data
- Right to object to processing
- Right to limit processing
To exercise these rights, you can contact us at contact@2vh-arras.fr.